FAQs
Find Your Answers Here
Do we schedule tours?
Yes, please call 423-946-5023 to schedule your tour.
How many guests can the venue accomodate?
Our venue can accommodate up to 200 guests.
What wedding packages do we offer, and what’s included?
We offer 3 different Packages and Add-On Packages. See Pricing & Packages page for more details.
Are there different rates for different seasons? What months are peak & non-peak seasons?
Peak months: May, June, September, and October
Non peak months: January, February, March, April, July, August, November, and December
Can I see a sample contract?
We would love to email you our sample contract. It has all of the information you need plus pricing on different packages and add-ons.
How much is the down payment and when is it due?
$1,000 down payment is due upon signing the contract
Are there payment plans available?
We take monthly payments
Do we host more than one event on the same day?
No
How far in advance can I reserve a date?
We typically book 2-2.5 years in advance
Is there an indoor and outdoor space?
Waterstone can accomodate indoor and outdoor weddings year round. We have options for both indoor and outdoor ceremony and receptions.
Who is in charge of setup/breakdown & clean up?
Waterstone does the initial setup and breakdown on anything the venue provides or anything you rent from our "Something Borrowed Boutique".
Do we offer in house vendors?
We do not have in house vendors, but we are always happy to give recommendations.
Do we provide linens?
No.
Are real candles allowed for decorations?
Real candles are allowed everywhere except the suites. Candles must be contained in a glass votive.
Is confetti and fake floral allowed?
Confetti is not allowed. You can decorate with fake floral, but anything being thrown on the ground must be eco-friendly.
Are fireworks and sparklers allowed?
Fireworks, fog machines, and cold sparklers are not allowed. Sparklers are allowed on concrete walkway and sand bucket must be provided.
Do you have a list of preferred vendors?
Yes, we are happy to give you a list of recommended vendors upon booking.
Do we offer an on-site wedding coordinator?
No, but we have recommendations and highly recommend hiring a coordinator for your special day.
Do the vendors I hire or use need to be liscenced and insured?
Yes
Is there a kitchen available for caterers to use?
We have a prep kitchen in the back of the reception tent and in the indoor/outdoor ceremony/reception building that catering vendors may use.
What is your alcohol policy?
Beer, wine, and cocktails are allowed, but shots are not permitted. Alcohol premium is $150. You must hire a TN licensed ABC bartender who is insured to serve. All alcohol must be served by a bartender. BYOB and self serving is not allowed per state law.
Do we offer a Host / Parking Attendant?
Yes, we staff your event with a Venue Representative Host.
Can I hire a band or a DJ?
Yes
Is the venue handicap accessible?
Yes
How many restrooms do we have?
We have restrooms on venue gruonds and inside the ceremony/reception building.
Are there separate suites to get ready in?
Yes. Hobbit House, Treehouse, & Greek Cottage
If it rains, what is the backup plan?
The indoor ceremony/reception building is available for rental as a rainy day backup.
Do we offer overnight accommodations?
Yes, we have a suite package available as an add on enhancement.
When does the waterfall get turned on for the event?
The waterfall gets turned on 2hrs before the ceremony starts.
Is fishing and swimming allowed in the pond?
No
Are pets allowed?
Dogs are allowed for ceremony purposes, pets are not allowed in suites. Service dogs are allowed everywhere. Certain breeds are not allowed and must be approved through Waterstone. Failure to comply with pet policy may result in loss of damage deposit. Dogs are allowed on property 2 hours before ceremony for pictures. Dogs must be leashed at all times. Dogs must vacate property no later that 1 hour after ceremony, before reception begins.